Support

Never far away when you really need us…

Support and Service

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Delivery & Installation

From the moment you place your order we will be building a project plan to ensure the delivery and installation meets the needs of all stakeholders. Our team will carry out detailed surveys, meeting key personnel to ensure the equipment is delivered, set-up and installed to satisfy the project aims and goals

Technical Support

We all know how important the “Morning Coffee” is to staff, therefore our technical support starts from when we answer the call, our trained team of helpdesk personnel can often offer advice to resolve minor matters in minutes. Should we need to attend the site, our Bespoke Vending management system will ensure you are visited and the fault rectified within our SLA performance criteria for the site.

Valet & Operations

As with everything if it is appealing you are more likely to use it – our bywords for ensuring our Valet staff present and prepare the equipment for use.With a wide rage of products we are able to supply quality products to suit varying budgets. Our array of snacks, confectionary and cold drinks include a wide range of healthy options and planograms to suit all demographics.

Account Management & Review

Bringing to you, your Account Management reports, which will outline the service history, volumes or turnover of the machine and contract status. As this will be a two way meeting we will be gathering your feedback on our service so we can work together to ensure your refreshment services are working efficiently and fulfilling your requirements.